Mortgage Servicing & Customer Experience Specialist
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-28
Listing for:
BankSouth Mortgage
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
-
Finance & Banking
Job Description & How to Apply Below
Bank South Mortgage in Atlanta, GA is seeking a Mortgage Servicing & Customer Experience Associate responsible for delivering an exceptional borrower experience during the interim servicing period. The role involves serving as the primary contact for borrowers and internal partners regarding servicing inquiries.
Candidates should have a strong commitment to customer service and be detail-oriented. Key responsibilities include responding to inquiries, documenting interactions in CRM, and collaborating with teams to ensure customer satisfaction.
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