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Senior Application Support & Client Success Specialist

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Learfield
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 36437 - 43050 USD Yearly USD 36437.00 43050.00 YEAR
Job Description & How to Apply Below

Paciolan seeks a Senior Application Specialist to serve as a key technical resource for customers. You will deliver frontline support, primarily by phone, triage and resolve inquiries, and participate in rotating after-hours coverage.

You’ll collaborate with Customer Service and cross-functional teams to inform product enhancements and provide accurate, knowledge-based support. The role requires strong technical acumen in Paciolan’s ticketing suite, database concepts, and AI tools, plus

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Position Requirements
10+ Years work experience
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