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Senior Logistics Concierge: Customer Care Leader

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Cox Automotive Inc.
Full Time position
Listed on 2026-07-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 30307 - 45460 USD Yearly USD 30307.00 45460.00 YEAR
Job Description & How to Apply Below

Cox Automotive Inc. is seeking a Senior Logistics Concierge for our Contact Center to support CCRs and Logistics Concierges, elevating service for customers, clients, and vendors while meeting metrics.

The role involves assisting in training, monitoring escalations, and collaborating with IT, Product, and other departments. The position emphasizes a collaborative, service‑driven approach with flexibility for occasional travel and a hybrid work setup.

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Position Requirements
10+ Years work experience
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