Multi Site Customer Service Coordinator

Job Title

Area Customer Service Coordinator

Join our team as an Area Customer Service Coordinator, where you’ll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer‑centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future‑focused mindset drive transformative change!

• Provide coverage across multiple customer sites, ensuring consistent, high‑quality service delivery and operational support based on each client’s unique needs.
• Deliver on‑site business services, including but not limited to: mail and print services, hospitality support, reception/front desk coverage, shipping and receiving, courier coordination, printer fleet management.
• Travel locally, including day trips to post offices and satellite office locations, as needed to support client operations.
• Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data‑driven insights.
• Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
• Bring energy and professionalism to every interaction by embracing a service‑first mindset, maintaining authenticity, and building positive customer relationships.
• Demonstrate adaptability and accountability by confidently taking on new challenges and consistently delivering exceptional service.
• Monthly stipend – $225 is provided to support the requirements of this role, which involves regular travel between multiple client locations and the ability to respond flexibly to operational and customer needs across a geographically diverse service area.
• Business travel reimbursement: employees are reimbursed for business mileage at the current IRS‑approved mileage rate, for approved business‑related parking fees and tolls incurred while performing job responsibilities.

• High school diploma with at least 12 months of relevant work experience.
• Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40–50‑mile radius.
• Shifts are between 7 am–7 pm with possible overtime including weekends based on geographical locations.
• Regular use of a personal vehicle; must maintain a valid driver’s license and automobile insurance that meets or exceeds company‑required coverage levels.
• Data‑driven and innovative approach, alongside excellent communication abilities and a customer‑centric mindset.

• Additional education beyond high school is encouraged.
• Ability to complete tasks with ease using proficiency in the Microsoft Office suite and other computer operations.
• Demonstrated prior experience in customer service or related fields.
• Commitment to personal growth and accountability through ongoing education and development opportunities.

• Medical, dental, life, and disability insurance options.
• Retirement savings plan (401K), health savings account (HSA), and flexible spending account (FSA) investments.
• Tuition assistance programs.
• Paid vacation time and paid holidays annually.
• Many other benefits to enhance health, wellness, and personal and professional development.

Location:

Atlanta, GA, United States

Job Schedule:

Full time
Driving requirements:
Personal vehicle
Posting Date: 2026‑07‑14