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Customer Resolution Lead – Hybrid, Global

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Satair
Full Time position
Listed on 2026-07-22
Job specializations:
  • Customer Service/HelpDesk
    Account Manager, Customer Success Mgr./ CSM, Customer Service Rep, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 70000 - 110000 USD Yearly USD 70000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Customer Resolution Lead – Hybrid, Global Support

Satair USA, Inc. in Peachtree City, GA, seeks a Customer Resolution Manager to join the Customer Support Team. You will manage customer spare parts requests, coordinate with the Head of Customer Order Fulfillment Region, and drive on‑time deliveries while maintaining high customer satisfaction.

The role emphasizes KPI‑driven work, onboarding and training of team members, and frequent collaboration with internal stakeholders and account directors. Travel up to 5% may be required.

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