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Customer Care Specialist — Multichannel

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Carters Inc.
Full Time position
Listed on 2026-07-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Technical Support
Salary/Wage Range or Industry Benchmark: 167400 - 234360 USD Yearly USD 167400.00 234360.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Specialist — Multichannel Support

Carter’s Inc. in Mexico is seeking a First Level Customer Support representative to be the first point of contact for customers via phone, email, and chat.

You will respond with clear language, resolve inquiries, and aim to improve the customer experience with accurate documentation. In this role you will educate customers about Carter’s and Osh Kosh products, assist with orders, and escalate issues when needed.

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