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Customer Experience Specialist – Onsite Home Remodels
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-27
Listing for:
West Shore Home
Full Time
position Listed on 2026-07-27
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
West Shore Home in Buford, GA is seeking a Customer Service Specialist to support all customer service functions at the local branch. You will provide a 5-star experience, diagnose product issues, and schedule post-install service visits.
The role requires handling high-volume calls, responding to requests via phone, email, and website, and coordinating with the General Manager and Service Manager to resolve escalations. On-site schedule is Monday–Friday.
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