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Global Customer Operations & Onboarding Specialist

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: SHL Group
Full Time position
Listed on 2026-07-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly USD 65000.00 90000.00 YEAR
Job Description & How to Apply Below

SHL Group is hiring a Customer Operations Specialist to join our Global Customer Team and support enterprise customers worldwide. The role reports to the Global Head of Customer Operations, focusing on onboarding, adoption, and data-driven insights for growth opportunities.

The position emphasizes process improvement, collaboration with engagement managers, and delivering scalable customer experiences across markets. Hybrid work arrangements are available.

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