Global Head of Customer Success & Service Excellence
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-07-31
Listing for:
Socket.dev
Full Time
position Listed on 2026-07-31
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Stub Hub is seeking a Global Customer Service Director based in Atlanta, GA, with up to 20% travel to offices in New York, Los Angeles, and beyond. You’ll lead managers, supervisors, and agents worldwide, shaping strategy to deliver exceptional customer service and results in a fast-paced environment.
Nights/weekends may be required. You will build relationships across functions, drive transformation, and champion Stub Hub culture while focusing on engagement, performance, and customer
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