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Small Business Customer Success Manager — Renewal & Growth

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Smarsh
Full Time position
Listed on 2026-08-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 70000 - 75000 USD Yearly USD 70000.00 75000.00 YEAR
Job Description & How to Apply Below

Smarsh is seeking a Customer Success Manager to support Small Business clients and manage monthly renewal processing. You will be their trusted partner, driving value and loyalty by delivering proactive guidance and responsive service.

In this role you will use Salesforce to track activity, host business reviews, and identify opportunities to expand Smarsh services. A background in customer success within regulated industries is a plus.

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