Atlanta Tech Support Specialist — SLA-Driven CSR
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-01
Listing for:
Wipro Technologies
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Wipro Limited is seeking a Customer Service Representative in Atlanta, GA. The role centers on providing effective technical support and resolving client issues directly or via escalation to meet SLAs.
You will manage inquiries from clients by phone or email, document information, and access knowledge bases to diagnose and resolve problems. The position emphasizes excellent customer service, product troubleshooting, and timely communication.
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