Client Success Manager I - (CSMI
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-01
Listing for:
Coreforce
Full Time
position Listed on 2026-08-01
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Management, HelpDesk/Support -
Business
Customer Success Mgr./ CSM, Client Relationship Management
Job Description & How to Apply Below
Apply today to join Coreforce, where your Client Success expertise makes a real impact.
Join Our Team as a Client Success Manager I - (CSM I)
Company:
Coreforce
Location:
Atlanta, GA (Headquarters)
Job Type: Full-time Salary:
Based on Experience Company Overview:
Coreforce is an innovative SaaS company providing digital solutions for frontline professionals. Our products, body cameras, in-car videos, mobile routers, and digital evidence systems, help public safety officers and first responders save lives, strengthen community trust, and enhance accountability.
Client Success Manager I (CSM I) – Build Your Career with Purpose Join Coreforce and use your client success skills to support innovative technology that strengthens communities.
Why You’ll Love Working Here:
Flexible hybrid schedule
Free chef-inspired lunch Mon–Thu
15 PTO days + floating holiday
Competitive benefits: medical, dental, vision, 401(k). We provide 401(k) matching per the terms of the 401(k) plan.
Annual bonus and tuition reimbursement
Career growth in a fast-growing, mission-driven company
Collaborative, purpose-driven culture
Responsibilities:
Serve as the primary Client Success contact for Tier 4 public safety agencies.
Execute quarterly digital touchpoints with assigned accounts.
Initiate renewal strategy planning 12–18 months in advance.
Process quotes, purchase orders, and sales orders
Responsible for early risk identification, development and coordination of risk mitigation plans
Qualifications:
3+ years in Client Success, Account Management, or customer-facing SaaS roles
Experience executing digital engagement or scaled customer success programs
Proficiency using CRM platforms (Hub Spot preferred) to manage customer lifecycle and engagement
Ability to identify customer risk indicators and proactively initiate engagement
Travel expectation: 5–10%
Coreforce is an equal opportunity employer committed to diversity and inclusion.
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