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Bilingual Tech Support Specialist - Hybrid (Atlanta)
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-03
Listing for:
Procare Solutions
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Bilingual, HelpDesk/Support, Customer Service Rep -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Procare Solutions seeks a Bilingual Customer Support Specialist to handle customer requests through Hub Spot tickets using phone, email, chat, and meetings. You’ll identify issues, troubleshoot, research, and communicate clearly to complete each ticket.
Ideal candidates have at least 1 year of customer service experience, strong multitasking skills, and proficiency with Hub Spot, Slack, SharePoint, and Dev Ops. This Atlanta-based role offers hybrid work and growth opportunities.
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