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Customer Care Specialist II — Problem Solver
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-03
Listing for:
Cox
Full Time
position Listed on 2026-08-03
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Cox is seeking a Customer Care Specialist II to act as the primary contact for Private Store partners and users. The role requires flexible, solution-oriented individuals who can work independently to resolve client issues accurately and promptly.
You will support end users, document issues, and collaborate with escalation partners to implement best practices. We value strong verbal and written communication, problem-solving skills, and the ability to manage multiple tasks in a fast-paced
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