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Global Incident Response Specialist – Customer Communications

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Stubhubinc
Full Time position
Listed on 2026-08-03
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 47250 - 57750 USD Yearly USD 47250.00 57750.00 YEAR
Job Description & How to Apply Below

Stub Hub is seeking a GCS Incident Response Coordinator to monitor and manage global event-level issues, delivering timely responses and clear updates to stakeholders across teams. This role supports our mission to provide safe, reliable customer experiences.

Candidates should have 1–2 years in reporting, analytics or customer service, and familiarity with SQL and advanced Excel. Strong written communication is essential; first four weeks are training, with flexible schedules after.

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