Fitness Front Desk Attendant - Part-time Nights and weekends

Fitness Front Desk Attendant

The Clifton is a vibrant and growing fitness center located at Druid Hills Golf Club, dedicated to providing a welcoming and supportive environment for our members to achieve their fitness goals. We are seeking a friendly, enthusiastic, and customer-focused individual to join our team as a Fitness Front Desk Attendant.

The Fitness Desk Associate is the face of our gym, responsible for providing exceptional customer service, managing front desk operations, and promoting a positive and engaging atmosphere. This role involves greeting members, answering inquiries, processing memberships, and assisting with various administrative tasks to ensure smooth and efficient operations.

Responsibilities:

• Greet and welcome members and guests with a positive and professional attitude.
• Answer phone calls, emails, and inquiries promptly and efficiently.
• Address member concerns and resolve issues in a timely and effective manner.
• Provide information about gym facilities, programs, and services.
• Process membership registrations, renewals, and cancellations.
• Manage member accounts and update information as needed.
• Process payments and maintain accurate records.
• Schedule appointments and manage bookings for personal training and group classes.
• Maintain a clean and organized front desk area.
• Replenish food, beverages and retail merchandise.
• Promote fitness services, group classes, and gym merchandise.
• Inform members about special offers and promotions.
• Assist with tours of the facility.
• Assist with other duties as assigned by management.
• Maintain a clean and organized fitness center environment.