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Transportation Customer Escalations Program Lead
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-06
Listing for:
Amazon
Full Time
position Listed on 2026-08-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Amazon is seeking a Customer Delivery Excellence professional in Atlanta, GA, to manage escalations, draft leadership summaries, and coordinate cross‑functional communications across Customer Service, Procurement, and Global Transportation.
The role emphasizes data extraction via Excel and SQL, training teams on the Escalation Platform, and producing reports that reveal trends to drive faster, customer‑centric outcomes.
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