Receptionist, Customer Service​/HelpDesk

Company Description At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients’ unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Job Summary We are seeking a professional and welcoming Receptionist to create a positive first impression while supporting daily front office operations.

This role is ideal for individuals who are personable, organized, and enjoy assisting visitors and customers. Responsibilities

• Welcome visitors and provide friendly, professional assistance.
• Direct guests to the appropriate department or team member.
• Maintain a clean and organized reception area.
• Support daily front office operations and visitor coordination.
• Receive and organize incoming mail and deliveries.
• Maintain visitor records and office documentation.
• Assist with general administrative support tasks.
• Help ensure an organized and efficient reception area.
• Collaborate with team members to provide excellent service.
• Participate in ongoing training and professional development.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive work environment
• Hands-on administrative experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Excellent organizational and multitasking abilities.
• Customer-focused mindset and attention to detail.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and professional.
• Previous front office or customer service experience is a plus but not required.

• Competitive Salary: $47,000 – $51,000 annually.
• Opportunities for professional growth and career advancement.
• Comprehensive training and ongoing development.
• Supportive, collaborative, and inclusive work environment.
• Performance recognition and advancement opportunities.
• Develop valuable skills in business development, client relations, communication, negotiation, and leadership.
• Full-Time Position.