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Customer Service Representative
Job in
Atlanta, Fulton County, Georgia, 30301, USA
Listed on 2026-08-14
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-08-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Act as a main point of contact for customer inquiries, requests and transactions;
Assist field HR and employees with navigating through various company systems and related documents;
Process updates to the employee’s record ensuring accurate documentation for all transactions;
Create a new case or update an existing case for every request received in the ESC’s case management system;
Work to resolve as many calls/cases as possible upon first call/contact
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(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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