Account Representative - Customs Brokerage
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-15
Listing for:
GEODIS USA, LLC
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Service Rep, Account Manager
Job Description & How to Apply Below
Account Representative - Customs Brokerage
Job Category: Customs
Requisition Number: ACCOU
052389
- Posted :
August 10, 2026 - Full-Time
- Hybrid
- Rate : $26.50 USD per hour
Showing 1 location
GA Atlanta 200 FF1175
FF1175
200 Tradeport Dr
Suite 400
Atlanta, GA 30354, USA
GA Atlanta 200 FF1175
FF1175
200 Tradeport Dr
Suite 400
Atlanta, GA 30354, USA
Account Representative - Customs Brokerage
Who We Are:
GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
Your role on the team:
- Serves as the customer service liaison between the Company and the customer
- Processes Custom and OGA (other government agency) entries for clearance of goods into the United States
- Opens files, enters notes, information and document requests in Cargowise and/or AS400 system
- Classifies invoice based on HTS (Harmonized Tariff Schedule)
- Sends information/document requests to company's employees, suppliers, service providers and/or U.S. Government agencies as needed
- Communicates with specified offices, departments, and teams on all issues affecting customs brokerage
- Files document requests, correspondence and documents in a file folder identified by the applicable shipping/reference number
- Ensures compliance with regard to U.S. Government regulatory agencies such as FDA, EPA, FCC, Fish & Wildlife, etc.
- Coordinates shipping details with U.S. Forwarders, Steamship Lines, Airlines, Agents, etc.
- Convert and verify shipment weight, volume and foreign currency
- Maintain communication with customers, carriers and vendors
- Coordinate pick-ups and invoice files
- Assist customers with questions, complaints, requests, tracking and tracing
- Handles accounting processes accurately and in a timely manner
- Coordination of shipments from airline, ocean piers and CFS (container freight station) to customer/consignee destination
- Review documentation or issue documents to meet government regulations and carrier regulations
- Must have knowledge of buying/selling rates to ensure profitability
- Ensure email and telephone calls are promptly and politely answered
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