More jobs:
Customer Service Representative | On-Site | Northwest Atlanta
Job in
Atlanta, Fulton County, Georgia, 30301, USA
Listed on 2026-08-20
Listing for:
NorthPoint Search Group
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Customer Service Representative
Location:
Northwest Atlanta Area
Schedule:
Full-Time | Compensation: $40,000–$42,000 annually
Our client, a well-established and growing distributor serving the HVAC, building automation, and industrial markets, is seeking a Customer Service Representative to join its team.
This is a great opportunity for someone who enjoys working with customers, solving problems, and being part of a fast-paced, team-oriented environment. The Customer Service Representative will assist customers with orders, product questions, shipment information, and other day-to-day service needs while working closely with sales and warehouse teams.
Responsibilities- Provide professional customer service by phone, email, and in person
- Enter and process customer orders accurately using an ERP/order management system
- Assist customers with product questions and order-related needs
- Coordinate with sales and warehouse teams to ensure timely order fulfillment
- Track orders and shipments and communicate updates to customers
- Process returns and assist with problem resolution
- Maintain accurate customer records and documentation
- Assist walk-in customers with orders and product needs
- Help identify opportunities to improve the overall customer experience
- 1+ year of customer service, call center, or inside sales experience
- Strong verbal and written communication skills
- Comfortable handling a high volume of customer interactions
- Strong attention to detail and organizational skills
- Experience with Microsoft Office
- Experience working with ERP, order entry, or similar business systems
- Dependable, professional, and comfortable working as part of a team
- HVAC, electrical, industrial, or technical product experience
- Distribution or supply chain industry experience
- Salesforce experience
- $40,000–$42,000 annual salary
- Stable, established company
- Collaborative team environment
- Opportunity to learn a specialized industry
- Long-term growth potential
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×