International Help Desk Representative

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits.

It's all here and it’s exactly what going further is all about.

Assists customers with moving freight outside the United States borders.

• Resolves customer requests through various channels of communication.
• Provides specialty product quotes and pricing updates to international customers.
• Secures documentation from customers with international destinations as needed.
• Facilitates the transfer of customers throughout the organization and international carriers.
• Communicates the freight movement activities between locations.
• Researches discrepancies resolves issues and makes recommendations for modifications.
• Builds customer relationships by addressing their operational needs.
• Tracks and monitors reports and documentation from customers and facilities.

• High school diploma or GED.
• Prior customer service or sales experience.
• Knowledge of logistics services.
• Proficiency in Microsoft Office.

Pay Rate: $19.86 - $22.85 per hour, based on experience

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

So, if you’re ready to put your career on a solid path, let’s go further.

Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

With headquarters in Georgia, Saia LTL Freight operates across the U.S. and employs thousands of people nationwide. Through our network of partners, we serve the balance of the U.S. including Alaska and Hawaii, plus Puerto Rico, Canada and Mexico. Through our three operating service groups-Saia LTL, Link Ex, and Saia Logistics Services-we provide complete transportation and logistics solutions. As a company, Saia is dedicated to providing every employee the opportunity and environment to continue to grow and contribute, individually and as part of a team.