Resident Experience Specialist
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-22
Listing for:
Cortland
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
-
Real Estate/Property
Job Description & How to Apply Below
Cortland, a global multifamily real estate company, is seeking a Resident Services Specialist for its centralized Contact Center in Atlanta. You will be the primary contact for residents, resolving concerns promptly and driving satisfaction and retention through service excellence.
This role requires empathy, adaptability, and the ability to manage high-volume requests across calls, emails, and chats while upholding Fair Housing guidelines and Cortland standards.
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