Parking Enforcement Attendant

Position Summary

The Parking Enforcement Attendant is responsible for patrolling designated areas to ensure compliance with parking regulations, issuing citations, and providing a high level of customer service to the public. This is an active, outdoor role requiring extended periods of walking throughout the assigned shift in all weather conditions.

• Patrol designated areas on foot to monitor compliance with parking regulations throughout the assigned shift
• Issue citations or written warnings to vehicles found in violation of applicable parking rules and ordinances
• Report unauthorized, abandoned, or illegally parked vehicles to appropriate authorities or supervisors
• Provide courteous customer service by answering public inquiries and assisting customers with parking-related concerns
• Maintain accurate and thorough records of all citations issued and incidents encountered during each shift
• Document observations using handheld devices, written logs, or other designated reporting tools
• Communicate professionally with the public, clients, and internal staff
• Perform other related duties as assigned by the supervisor

This position involves significant physical activity. Candidates must be able to:

• Walk continuously for extended periods (4–8+ hours) throughout each shift
• Work outdoors in all weather conditions, including heat, cold, rain, and snow
• Stand, bend, and move for the duration of the shift
• Carry and operate handheld citation equipment and communication devices

• High school diploma or equivalent (GED)
• Ability to communicate effectively in written and verbal form
• Basic computer or mobile device proficiency for data entry and reporting
• Strong attention to detail and ability to apply regulations consistently and fairly
• Professional demeanor and ability to interact courteously with the public in challenging situations

• Prior experience in parking enforcement or a customer-facing field role
• Familiarity with parking management software or citation issuance systems