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Customer Success Manager, Retail Lending

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Finastra
Full Time position
Listed on 2026-08-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

Finastra in Atlanta, GA, seeks a Customer Success Manager for Retail Lending to own post-sale value and adoption. You’ll ensure renewal readiness and act as a trusted advisor to customer executives, managing adoption, risk and outcomes across segments.

In this role you’ll drive health metrics, coordinate with Product, Engineering, Support and Risk teams, and lead structured engagement from onboarding to executive reviews, both high-touch and digital, to maximize customer success.

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