SaaS Customer Success & Adoption Lead
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-29
Listing for:
Evlo AI
Full Time
position Listed on 2026-08-29
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, HelpDesk/Support, Account Manager
Job Description & How to Apply Below
Evlo AI is seeking a Customer Success Manager to own retention, expansion, and long-term health for a portfolio of high-value SaaS accounts. You will act as the strategic advisor and technical point of contact to ensure customers realize platform ROI and navigate onboarding and adoption cycles.
You will collaborate with sales, product, and engineering to resolve escalations, monitor usage and health scores, and drive renewal forecasts.
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