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Strategic Account Manager – Customer Experience Leader
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-30
Listing for:
T-Mobile
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Customer Service Rep
Job Description & How to Apply Below
T-Mobile USA, Inc. seeks a Customer Experience Lead to direct teams, resolve issues, and improve service for strategic business customers. You will coordinate with cross-functional teams and provide timely updates to stakeholders to enhance overall customer satisfaction.
The role emphasizes strong communication, process optimization, and resource coordination to ensure high-quality outcomes while aligning with T-Mobile’s Total Rewards culture.
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