Customer Account Representative

We are seeking a motivated Customer Account Representative to support customer relationships, account activities, and business opportunities. This entry-level role is ideal for someone who enjoys working with people, understanding customer needs, providing helpful solutions, and developing strong communication and relationship-building skills.

• Assist customers with questions regarding products and services.
• Build and maintain positive customer relationships.
• Understand customer needs and provide appropriate information.
• Recommend products or services based on customer needs.
• Support customer account and follow-up activities.
• Communicate product and service information clearly and professionally.
• Follow up with prospective and existing customers.
• Assist with customer satisfaction and retention initiatives.
• Identify opportunities to support customer acquisition and sales.
• Maintain organized records of customer interactions and account activities.
• Support promotional activities and customer engagement initiatives.
• Collaborate with team members to achieve customer service and business goals.
• Participate in ongoing training and professional development.

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Customer-focused and professional attitude.
• Strong relationship-building abilities.
• Good listening and problem-solving skills.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, sales, account support, retail, hospitality, or similar roles is a plus but not required.

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on customer account and customer service experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching