Strategic Customer Success Manager - AI-Driven
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Account Manager
Sword point is seeking a Customer Success Manager to own and grow our Win Gen customer relationships. You will manage a portfolio of high-value accounts, driving utilization, satisfaction, and expansion through strategic collaboration across programs and teams.
You will use AI tools to deliver faster support, uncover product opportunities, and shape how we scale the customer success function as the company grows. This is a high-ownership, individual-contributor role with a clear path to leadership.
We invite applications for the Strategic Customer Success Manager - AI-Driven Growth position located in Atlanta, GA, United States.
The position is based in Atlanta, GA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 90..
We aim to respond to suitable candidates as soon as possible.
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