Local Customer Success Lead: Escalations & Coaching
Listed on 2026-10-07
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Customer Service/HelpDesk
Customer Success Management, Client Relationship Management, Bilingual -
Management
Client Relationship Management
Ashley Furniture Industries is seeking a Local Customer Success Lead to guide agents, answer questions, and support daily LCS activities for VIP deliveries and same-day/next-day saves. You will coach staff, verify documentation, and collaborate with RFC, store, and delivery teams to ensure customer satisfaction.
Ideal candidates have 1–2 years in fast-paced settings, strong communication, and a bias for process improvement.
Join us at Ashley Furniture Industries as our next Local Customer Success Lead:
Escalations & Coaching in Atlanta, GA, United States.
This is a strong opportunity to take on the Local Customer Success Lead:
Escalations & Coaching role at Ashley Furniture Industries.
As a Local Customer Success Lead:
Escalations & Coaching, you will play an important part at Ashley Furniture Industries in Atlanta, GA, United States.
We invite applications for the Local Customer Success Lead:
Escalations & Coaching position located in Atlanta, GA, United States.
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