Case Manager

About Us

Located in the fastest‑growing region of the state, the University of North Georgia is a multi‑campus university with more than 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development, and community engagement opportunities that develop students into leaders for a diverse and global society.

Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800‑member Corps of Cadets on UNG's Dahlonega Campus.

The University of North Georgia is currently accepting applications for a case manager on the Oconee campus. The case manager serves as a non‑clinical, non‑confidential advocate and case manager for undergraduate and graduate students s role requires sound judgment, compassion, and a student‑centered approach to addressing referrals and coordinating care.

Located on the Oconee campus, the case manager supports students across all six UNG campuses, including online learners, and reports to the Dean of Students – Oconee. This position is guided by UNG’s Students First, Always. commitment and supports the Division for Student Engagement and Success’s four pillars of student success:
Sense of Purpose, Belonging and Engagement, Academic Achievement, and Well‑being.

In alignment with the Office of the Dean of Students’ mission, the case manager advocates for and supports students as they pursue their goals  role helps students navigate complex life circumstances, university policies and processes, while promoting integrity, safety, and well‑being across the campus community.

Eligibility

Please be advised that any offer of employment is contingent upon your eligibility to work in the United States. The university is aware of recent federal changes that may significantly increase the cost of filing H‑1B visa petitions.

As a public institution, the university’s ability to cover such costs is subject to budgetary constraints and state funding policies. Therefore, while we remain committed to supporting international faculty hires, we cannot guarantee payment of any newly imposed or increased visa‑related fees.

If you have any questions regarding the visa policy, please contact Monica Arrendale at (706) 867‑4470.

• Manage a student support and academic alert caseload of mild to critical level concerns, providing individualized care, tailored intervention, and consistent follow‑up to students and referring parties. Maintain student case files in Maxient, ensuring case notes and other records are maintained in accordance with university policies and federal and state regulations.
• Facilitate referrals to on- and off‑campus services for students who face complex, hardship or unforeseen circumstances (e.g., academics, death of a loved one, financial or emotional distress, social adjustment and other related concerns) that could affect their ability to be successful sult collaboratively with UNG offices and personnel, community organizations, and family members to assist students who experience various concerns that impact their progress and success elop collaborative partnerships.
• Create and sustain campaign efforts to educate faculty and staff on how to support students of concern, including how and when to make appropriate referrals. Provide educational opportunities to students on services provided by the Dean of Students Office. Represent the Office of the Dean of Students and Division of Student Engagement and Success at a variety of university events and on committees including Live Well UNG, Hey Day, and Constitution Day, among others.
• Assist students in career exploration according to activities such as interest/values inventories and skills assessment; examine potential majors and programs of study or paths that align with strengths; review resources for occupational exploration;
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