SMASH Academy - Program Coordinator; Spelman

About SMASH

At SMASH, we aim to build a strong STEM workforce through academic learning and experiential engagement for high school and college students. We empower dedicated students in STEM fields through intensive education, rigorous coursework, and access to resources, aiming to cultivate success in college and careers. Our vision is to create a STEM ecosystem where every student can thrive in the global economy.

By providing opportunities, we seek to enrich our communities and workplaces with well-prepared, competitive leaders.

This is a pivotal time for SMASH as SMASH builds on the success of our programs. Working at SMASH is about rapid growth, grit, personal commitment, accountability, and courage to challenge the status quo. If you have what it takes to change the STEM landscape, we want to hear from you.

SMASH is a 501(c)(3) not-for-profit organization operating under the umbrella of the Kapor Center family of organizations.

As a member of the Site Management Team, the Program Coordinator (PC) plays a critical support role to the Program Director and liaison to SMASH National team. Working with the instructional and residential teams to support the successful delivery of the SMASH Academy by performing duties related to planning, directing, and coordinating both the programmatic and operational activities of the program is essential.

In this position, the Program Coordinator will play a key role in the success of SMASH scholars and staff through effective implementation of administrative processes, communication with scholars and families, and leading logistics for program events. As a Program Coordinator, you will work closely with the Program Director and staff to manage the programmatic, operational, and tech customer support aspects of the SMASH program.

As this role has a virtual component, we expect staff to provide the following -- their own personal computer (desktop or laptop) that has a working webcam, speaker and microphone for video conferencing capabilities (i.e. Zoom, Google Hangouts, Cisco Webex); reliable Internet connection (at least 25 Mbps download speed); and quiet work space for virtual programming. If you cannot provide your own equipment, please speak with your Program Director.

You must be available for all training and program dates.

Onboarding

3.28.2026 (National, Virtual)

SMT Training

4.4.2026 - 4.6.2026 (National, Virtual)

Staff Training

6.1.2026 - 6.5.2026 (National, Virtual)

6.8.2026-6.12.2026 (Site-specific, In-Person)

6.15.2026-7.2.2026 (Site-specific, In-Person + Virtual)

Virtual Close Out

7.2.2026

include but are not limited to those listed below.

Program Administration

• Drive program efficiency by improving or creating processes and tools to ensure a successful delivery of SMASH Academy
• Develop and manage site program calendars, including communicating updates
• Ensure completion of site deliverables (e.g. pre + post assessment scores, attendance, staff and scholar surveys, staff and scholar deliverables, final inventory, etc.)
• Respond to inquiries from multiple stakeholders, including scholars, families, staff, University contacts and SMASH National Office while classes are in session
• Collaborate with SMASH’s Communications team to facilitate video or media-related projects
• Establish and maintain a positive, professional relationship with SMASH scholars; serve as a role model during the academy
• Serve as point person for COVID-19 related protocols and procedures based on SMASH and University guidelines

Class & Event Organization

• Work with the National Curriculum Team and Ops to assist with Site-specific training facilitation for Academic staff training
• Work with key stakeholders, plan and lead logistics for workshops and events
• Collaborate with SMASH’s Development and Communications teams to facilitate site tours

Scholar Tech Support

• Respond to tech support needs of scholars and staff by identifying and resolving minor issues as well as escalating major issues to SMASH IT team
• Work with SMASH IT team to support and track scholar tech issues in our ticketing system
• Work with scholars to facilitate hardware repairs with external product vendors
• Monitor laptops and other technical equipment to ensure they operate as needed
• Assist with virtual classroom setup and troubleshooting, AV, Zoom, and presentation needs
• Work with Program Coordinators from other sites to resolve common tech problems
• Coordinate with Program Director to assist with distributing laptops as needed

Human Resources

• Lead SMASH site-specific Policies and Procedures Training for SMASH Facilitators with support from Program Director

Data Management

• Ensure all created documents are uploaded and organized in designated site repository
• Collaborate with the Curriculum team to ensure LMS data is updated and utilized effectively at a Site level
• Editing and inputting information into various site documents and spreadsheets
• Maintain and systematize scholar contact, medical records and contracts

Professional…