Director, Academic Success

Director, Academic Success

Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream.

In order to achieve its ambition of serving 80, Fellows over the next decade, Braven is hiring a Director, Academic Success, who will lead a team responsible for ensuring college students enrolled in our course not only stay on track but thrive.

You will oversee a team of 5-7 Associate Directors of Program Success (ADPSs) who are responsible for grader management, academic interventions, and supporting volunteers across multiple higher education partners. You'll coach your team to analyze student data, implement targeted supports, and ensure every Fellow receives the feedback and scaffolding they need to succeed. You'll also collaborate with peers to build the systems, tools, and learning experiences that enable consistent, high-quality execution across campuses, all while collaborating with cross-functional teams to elevate academic integrity and student achievement.

This is an ideal role for someone who thrives at the intersection of instructional leadership, operational execution, and team management, and who is eager to shape the future of a growing national program.

This role is on the Central Accelerator Team and reports directly to the Head of Central Accelerator Delivery.

• Manage, develop, coach, and empower Associate Directors of Program Success across 5-7 higher education partnership sites
• Cultivate a culture of belonging, results orientation, curiosity, continuous improvement, and collaboration to drive program outcomes and a strong staff experience in line with Braven's core values and core competencies
• Ensure your teammates have the right mindsets, collaboration structures, data review protocols, and student intervention strategies to drive outcomes with fidelity

• Be accountable for student grades, mastery of content, and course outcomes
• Develop processes to monitor student outcomes and grader management across sites, and support teammates to curate the right strategies and tactics to meet goals and sustain relationships with critical stakeholders
• Deeply understand the idiosyncrasies, policies, norms, and preferences of the campuses and regional teams' Professor of Record appointed to the course
• Problem-solve issues that arise at each site, balancing student outcomes, customer service orientation, and the needs and interests of our regional teams on whose behalf we deliver the course
• In collaboration with the Product and Tech teams, build the requisite tools, processes, and systems to ensure quality execution of student intervention at scale across campuses
• Lead regular student performance reviews with ADPSs, analyzing trends and developing intervention plans for students at risk of disengagement or not completing the course successfully

• Build reusable Learning and Development for ADPSs to introduce, reinforce, and develop the right mindsets, skills, competencies, and practices to drive strong student outcomes
• Establish a knowledge-sharing system for ADPSs to document and exchange effective practices, case studies, and lessons learned.

• Collaborate with other same-role peers to ensure the Head of Central Accelerator Delivery and the Product Leadership are equipped with org-wide trends, bright spots, and red flags in the world of Accelerator outcomes
• Advocate for and collaborate with other central teams to improve the entire program delivery apparatus and enable sustained success at scale through collaboration
• Internalize the functions and goals of other teams and proactively communicate across teams to ensure you are equipping them to succeed
• Work with peers and the Head of Central Accelerator Delivery to assess overall program outcomes and make decisions that optimize program quality, drive participant impact, and enable fidelity to achieve organizational outcomes
• Other duties as assigned