Student Financial Management Counselor

Student Financial Management Counselor

Student Financial Management Counselor Student Financial Management Center Atlanta Campus We are seeking 1 Student Financial Management Counselor (SFMC) to serve in our Student Financial Management at our Atlanta campus. The SFMC is primarily responsible for providing financial counseling to students, parents, and the university community about the financial aid process, financial aid eligibility requirements, student account policies by conducting financial management workshops, seminars, and other outreach activities.

This position is also responsible for providing excellent customer service within a high-volume environment which includes in-person visits and phone inquiries.

What Makes The Student Financial Management Center A Great Place?

• Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works collaboratively with a variety of partners.
• Professional development opportunity and mentorship.
• A rapidly growing center within an academic setting.

Duties Include:

• Conducts community outreach efforts including financial management workshops and orientation presentations as well as conducting calling campaigns to students, parents, other University staff, and community organizations.
• Conduct financial literacy counseling for assigned student populations that include Satisfactory Academic Progress. State and Federal funding sources as well as student finance topics around budgeting and credit.
• Serves as a tier 2 resource to students, parents, colleagues, and the university community regarding complex financial aid and student account issues via phone and in-person by federal, state, Board of Regents, and institutional regulations.
• Investigate and provide solutions regarding financial aid and student account customer issues. Review and analyze daily exception reports to resolve issues.
• Assists in awarding financial aid according to program regulations, such as HOPE, and federal direct loans, Reviews the accuracy of financial aid applications and verifies application information with supporting documentation.
• Evaluates financial circumstances to determine appropriate student account payment options.
• Counsel students on a variety of enrollment management issues including all aspects from orientation to enrollment and after, including but not limited to admissions, registration, and academic records.

Disclaimer:
This job requisition provides a high-level job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may change at the discretion of the employee's direct supervisor.

Qualifications:

• Minimum Hiring
  
  Qualifications:
  
  Bachelor's degree and two years of experience; or combination of education and related experience.
• Preferred working knowledge of Banner.
• Preferred previous experience at an institution of higher education. Financial Aid preferred.

College/Business Unit:
Provost & VP Academic Affairs

Department:
Student Financial Counsel Center

Location:

Dunwoody Campus

Shift: M-F 8:30 AM - 5:15 PM

Salary: $45,000

Pay Grade: 13

FLSA Status:
Non-Exempt

Job Type: Full Time (Benefits Eligible)

Job Posting: 06/23/26, 5:34:28 PM

Closing Date: 07/08/26, 3:59:00 AM

Special Instructions:
To be fully considered for this position all candidates must submit the following at the time of submission:
· A complete and accurate GSU application, Resume, Cover Letter (Recommended) Final candidates must provide three professional references.

Georgia State University Values

• COMMUNITY:
  Fostering a distinctive shared identity and common purpose across our multi-campus university
• IDENTITY, PLACEMAKING & BELONGING:
  Respecting the dignity and value of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility
• TRANSFORMATION:
  Intentionally pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better place
• INTEGRITY:
  Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources
• EXCELLENCE:
  Achieving the highest standards and distinction in teaching, research, and service
• STRATEGIC INNOVATION:
  Embracing invention and creativity in the pursuit of meaningful discovery using our collective talents

USG Core Value Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at…