Student Success Assistant

Job Summary

This is a part-time, twelve-month state funded position, which reports to the Director for Academic Advising & Student Success. The Student Success Coordinator coordinates the overall experience for the Laker‑Trailblazer students on Atlanta Metropolitan State College or the Clayton State University campus. The position provides hands‑on support to students and coordination of student success activities. The position will focus on the retention of Laker‑Trailblazer students through holistic individual support and student success programming that connects students with appropriate tutorials in order to achieve success as they matriculate.

The Student Success Coordinator’s primary function and majority of time is spent providing academic intervention for student success. Coordinators in this classification must possess communication and public relations skills as they are required to interact continually with students, parents and the public.

• Provides academic support services, workshops, individual and/or small group consultative services designed to assist students with developing and implementing tools to succeed academically.
• Provide academic coaching, outreach efforts to students who have been identified within a special population (i.e. cohort‑partnership groups, at‑risk, or academic warning).
• Identify academic support resources for improving students achievement and persistence.
• Work closely with faculty for students who have received an academic alert referral and are in academic jeopardy.
• Assist and connect students with discipline‑specific study materials to achieve academic success.
• Adhere to strict confidentiality and other ethical standards.

• Bachelor’s degree from an accredited institution (master’s preferred) and at least one year of experience working with undergraduate students or young adults in a tutorial, coaching, academic, retention, or career services counseling capacity at a high school level or in a higher education support setting.
• Demonstrated experience or interest in helping students transfer into and out of bachelor‑level degree granting programs.
• Proficiency with Microsoft Office Suite.

• Able to work independently, self‑starter, strong initiative to meet metrics that are results‑driven.
• Collaborate effectively as a team member and exhibit superior interpersonal and problem‑solving skills.
• Demonstrable passion for AMSC’s mission, values, and strategic plan.
• Persistent.
• Attention to detail.
• Excellent organizational and prioritizing skills.
• Mature and proactive.
• Open‑minded.
• Focused on student success.
• Consistent improvement and accountability.
• Exhibit confidence and professional diplomacy.
• Sensitive to issues of ethnicity, disability, and diversity.
• Ability to analyze and interpret data.
• Adhere to strict confidentiality and other ethical standards.
• Clearly student‑focused on student success in both philosophy and purpose.
• Manage stress well and be flexible in a changing, fast‑paced environment.

Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG).

Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.

Atlanta Metropolitan State College (AMSC) is an equal employment, equal access, and equal opportunity employer. It is the policy of the AMSC to recruit, hire, train, and promote persons without regard to race, color, national or ethnic origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, ADEA, ADA, E.O. 11246, and Rev.

Proc. 75‑50). For questions or more detailed information regarding this policy please contact the AMSC's Human Resources at .