Public Services Associate

Overview

Responsible for library customer support (in person and electronic) which includes: providing assistance with myriad library services, providing bibliographic instruction and referrals, assistance with accessing library content and shared resources, providing user account management, and assisting with various technologies. Provides access and reference services support to GT library patrons, including fulfillment, reference, and multimedia. This position will interact on a regular basis with: faculty, students, staff, unit management, external communities, all internal and external Georgia Tech Library patrons.

This position typically will advise and counsel: faculty, students, unit staff; all internal and external Georgia Tech Library patrons.

• Provide assistance with myriad library services, bibliographic instruction and referrals, assistance with accessing library content and shared resources, provide user account management, and assist with various technologies.
• Provide access and reference services support to GT library patrons, including fulfillment, reference, and multimedia.
• Interact on a regular basis with faculty, students, staff, unit management, external communities, and all internal and external Georgia Tech Library patrons.
• Advise and counsel: faculty, students, unit staff; all internal and external Georgia Tech Library patrons.

Salary: $24.00/hour.

Hours:

Sunday-Thursday 12:30-9pm