Instructional Associate — Data Center Logistics

Instructional Associate — Data Center Logistics

Atlanta, GA (Per Scholas Atlanta)

Per Scholas is seeking an Instructional Associate to support the Data Center Logistics training program as part of our Training Team. The Instructional Associate partners with the Lead Instructor to deliver an engaging, hands-on learning experience — supporting lab facilitation, learner tutoring, and classroom operations. The ideal candidate is detail-oriented, dependable, and comfortable in a hands-on equipment environment, with a genuine interest in helping entry-level learners succeed.

Classroom and Lab Support

• Support the Lead Instructor during daily instruction, learner activities, and hands-on labs, helping learners stay on task and on pace.
• Facilitate station rotations at the Mobile Infrastructure Rack (MIR) and related lab stations, supervising safe equipment handling and ensuring each learner receives hands-on practice within the single-rack rotation model.
• Assist with hands-on activities involving inventory receiving, asset tagging, barcode scanning, labeling, cycle counts, physical audits, discrepancy identification, equipment staging, and asset movement.
• Support learners as they practice receiving workflows, including verifying quantities against packing slips, purchase orders, ASNs, invoices, or other simulated receiving documents.
• Assist learners with simulated Store House to Data Center Hall movement tasks, including staging materials, organizing inventory, safely moving equipment, and updating status documentation.
• Reinforce safe physical handling, PPE use, material movement, lab housekeeping, and equipment care during all hands-on activities.
• Support performance-based assessments by observing learners at lab stations and recording rubric results under the Lead Instructor's direction.
• Provide one-on-one and small-group tutoring to learners who need additional support with inventory accuracy, process-following, documentation, equipment handling, or digital tools.
• Set up, reset, and break down lab equipment and consumables before and after each session, including asset tags, scanners, PPE, custody forms, RMA forms, receiving documents, inventory sheets, and lab materials.
• Reinforce chain-of-custody expectations for data center assets, including data-bearing devices, failed equipment, and items being staged, returned, redeployed, or decommissioned.
• Help learners connect classroom practice to workplace expectations, including ownership, accuracy, safety, escalation, documentation quality, and compliance.

Learner Performance and Support

• Track attendance and help maintain Salesforce, Canvas, the LMS, or other approved systems with grades, assessment results, lab completion, and learner progress notes.
• Help monitor learner progress and flag learners who are falling behind to the Lead Instructor.
• Provide timely learner feedback during labs and practice activities.
• Support individualized learner success plans as directed by the Lead Instructor or Program Manager.
• Participate in learner progress conversations, staff check-ins, and instructional planning meetings as needed.
• Reinforce program expectations related to attendance, professionalism, safety, participation, equipment handling, and classroom behavior.

Lab Operations and Administrative Support

• Assist with classroom and lab readiness, including equipment organization, station setup, inventory of training materials, and safe storage of tools and assets.
• Report missing, damaged, misplaced, or unsafe equipment to the Lead Instructor or Program Manager.
• Support documentation of lab issues, learner trends, equipment needs, and opportunities for course improvement.
• Maintain confidentiality and professionalism when handling learner data, performance information, and internal program communications.

What You'll Bring To Us

Instructional Skill Sets

• 0–2 years of teaching, tutoring, mentoring, training support, coaching, or new-hire onboarding experience; relevant work experience may substitute.
• Comfort supporting learners in an in-person, hands-on training environment and through digital platforms such as Zoom, Slack, Canvas, or Microsoft Office.
• Patience, approachability, and strong interpersonal communication skills.
• Ability to follow instructor direction, lab guides, rubrics, safety expectations, and established classroom procedures.
• Ability to support adult learners with little to no prior experience in data center, logistics, or technical environments.
• Strong attention to detail and ability to help maintain a safe, organized, and professional learning environment.

Required Skill Sets

• Familiarity with data center logistics, inventory, receiving, warehousing, asset management, IT equipment handling, or related operations.
• Comfort handling IT hardware and working at or around server racks, including safe lifting and material handling up to approximately 50 pounds.
• Working familiarity with inventory and asset tracking practices, including tagging, labeling, barcode scanning, location tracking, and basic…