Assistant Director - Transfer Advising Operations

Job Summary

Serve as a key team member in Academic Success & Advising (ASA), a unit in the Office of Undergraduate Education and Student Success (OUESS). Provide leadership in training and professional development to advising, career services, and other stakeholders. Responsible for setting employee goals, assessing employee performance and providing feedback, and making pay recommendations.

This position will interact on a regular basis with faculty, advisors, and undergraduate students and will advise and counsel undergraduate students, faculty, staff, campus partners, and stakeholders. It will supervise assigned staff and students.

• Provide comprehensive academic advising to students, focusing on major changes, minors or certificates, and academic difficulties, and connect them with appropriate support resources.
• Oversee the development, assessment and continuous improvement of advising programs, aligning with strategic goals.
• Provide advising and onboarding support for students, coordinating with UG Admission Support campus initiatives focused on student retention and success, including FASET Orientation, Welcome Programs, and other transition/success programs.
• Teach a section (as lead instructor) of GT2000 (or equivalent course as determined by supervisor) each academic year.
• Develop and implement workshops, webinars and promotional materials to guide students in academic planning, experiential learning opportunities and overall success strategies.
• Regularly communicate with GTAAN and advising communities regarding programming, opportunities and updates.
• Collaborate with Undergraduate Curricular Initiatives and the Undergraduate Career Education team in the Career Center to align exploratory advising practices with curricular changes and career advising efforts, supporting students as they explore and select majors.
• Manage program operations, including maintaining the website, preparing reports and analyzing data to inform future programming.
• Supervise and support the advising team, conducting performance reviews and providing feedback.
• Perform other related duties as assigned.

• Master’s Degree.
• Five to six years of relevant experience in advising, coaching, or a related field.

• Additional professional certification in advising, coaching or a related field strongly preferred.
• Demonstrated ability to utilize systems such as Slate, BANNER, EAB Navigate
  360 and Degree Works to assess student academic records.
• Strong organizational skills with the ability to manage multiple workflows and deadlines.
• Experience supporting transfer credit evaluation and/or degree audit processes.
• 3–5 years direct or related experience working in academic advising, transfer services, registrar operations, or transfer student success operations.
• Advanced training and/or coursework focusing on challenges and successes of transfer student populations, understanding of transfer educational experiences and barriers to success.
• Experience working with transfer student athletes.
• Proven track record of partnering with campus stakeholders to improve transfer pathways and outcomes.
• Excellent written and verbal communication skills.
• Ten years of relevant experience in advising, coaching or a related field.

• Must work effectively with the entire undergraduate advising community, including staff and faculty across academic units, Student Life, International Education, Career Center, Registrar’s Office, Enrollment Management and GT Athletics Association.
• Ability to use student information systems, student advising software, learning management system, Excel and assessment practices in higher education.
• Excellent interpersonal and communication skills (written and verbal).
• Knowledge of developmental academic advising theory and current advising literature and practices.
• Presentation skills (oral and online) and ability to work effectively as a team member and independently.
• Specialized knowledge of student development theory and practices related to academic advising and student success, and knowledge of GT programs of study and general education requirements.