Student Success Coordinator

Training Tomorrow's Technicians to Become Skilled, Employable and Essential. About Us
- Big Changes, Better Benefits
- Join us today!

The Aviation Institute of Maintenance (AIM), established in 1969, is a premier institution dedicated to advancing the field of aviation maintenance through exceptional education and training. With 15 campuses nationwide, AIM is a cornerstone in the aviation industry, accounting for 20% of all students attending FAA-certified Airframe & Powerplant (A&P) schools across the country. Each year, AIM proudly contributes to the graduation of nearly one in four certified aircraft technicians in America.

At AIM, you'll become part of a dynamic team of educators and leaders, all united by a shared commitment to delivering top-notch training and ensuring student success. We are passionate about equipping the next generation of aircraft technicians with the skills and knowledge needed to excel in the aviation industry. If you are eager to make a meaningful impact and help shape the future of aviation maintenance, AIM offers a rewarding environment where your contributions will truly matter.

2025 Satellite Pointe Duluth, GA 30096

Monday–Thursday: 9:00 AM – 6:00 PM, with one scheduled late day each week from 10:00 AM – 7:00 PM
Friday: 8:00 AM – 5:00 PM
Occasional evenings and weekends may be required to support student events, campus activities, and other business needs.

$24 - $26 per hour

• Actively manage a student caseload and meet defined performance metrics, including:
  Retention and persistence Certification readiness and attainment Graduation progression Contribute to a performance-driven culture focused on measurable student outcomes
• Serve as a consistent point of contact and advocate for assigned students
• Build strong relationships that foster trust, accountability, and follow-through
• Proactively identify and address barriers to persistence and certification completion
• Support students with attendance, academic standing, and program navigation
• Drive certification outcomes through early intervention, consistent follow-up, and milestone tracking
• Partner closely with Academic leadership and instructors to monitor student progress
• Support students with resource referrals, accommodations, and escalation pathways as needed
• Accurately document all student interactions, engagement activities, and outcomes in Campus Nexus and other systems
• Participate in cohort tracking, G&E chart confirmation, and required audits
• Contribute to weekly and monthly reporting tied to student success metrics
• Support and/or facilitate workshops, certification readiness initiatives, alumni events, and career fairs
• Collaborate with Academic, Admissions, Financial Aid, and Employer Engagement teams to ensure coordinated student support
• Participate in commencement and key student milestone events

• High School Diploma or GED required
• Associate or Bachelor’s degree preferred

• 1–2+ years of experience in student services, advising, admissions, recruiting, workforce development, or a related role
• Experience in a proprietary (for-profit), post-secondary education environment strongly preferred

• Background in admissions or sales is highly beneficial

• Strong ability to motivate, influence, and hold students accountable
• Excellent communication skills with a student-centered approach
• Strong organizational and problem-solving abilities
• Comfortable working in a metrics-driven, performance-focused environment
• Proficiency with Microsoft Office (Excel, Outlook, Teams, etc.)
• Campus Nexus experience preferred

• You are a natural motivator—you know how to push people in a supportive, effective way
• You balance empathy with accountability and follow-through
• You are persistent and don’t give up on students easily
• You thrive in structured environments with clear goals and expectations
• You are comfortable having tough conversations when needed
• You bring a positive, team-oriented mindset and take ownership of outcomes

We are proud to offer a competitive compensation package that supports your personal and professional well-being.

Full-time employees are eligible for the following benefits:

• 401(k) with company match
• Comprehensive health, dental, and vision insurance
• Life insurance options
• Paid parental leave
• Paid time off (PTO)
• Tuition reimbursement
• Employee Assistance Program (EAP)

AIM is a proud equal-opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law.

We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.