Learning Content Designer; Transformation

Shape how learning scales across a global organization. ERM is seeking an experienced Learning Content Designer (6-month contract), based in Atlanta, GA or Philadelphia to help transform complex knowledge into meaningful, high‑impact learning experiences that drive real capability and behavior change. This is a global role, working flexibly across time zones, and suited to a hands‑on learning content specialist who thrives in fast‑moving, transformation‑led environments.

As ERM continues to grow and evolve, this role plays a critical part in enabling our people with the skills, tools, and insights they need to succeed. Preferred location will be Atlanta, GA or Philadelphia, PA. Other locations on the East Coast may be considered.

Learning at ERM is not about content for content’s sake—it’s about enabling performance, supporting change, and building skills  Learning Content Designer role sits at the heart of this mission, translating complex, technical, and specialist knowledge into learning experiences that are practical, relevant, and usable in the flow of work. This role helps ensure learning keeps pace with business transformation, supporting a skills‑based organisation through clarity, structure, and sound learning judgement.

• Design and write high‑quality, learner‑centred content that drives performance and behaviour change
• Rapidly synthesise complex information into effective, accessible learning assets
• Enable speed and scalability by using AI‑enabled tools responsibly and effectively
• Partner with subject matter experts and stakeholders across services and regions to deliver value‑adding learning solutions
• Contribute to a consistent, engaging learner experience across programmes, platforms, and formats
• Support global Learning & Development initiatives through strong coordination, content management, and operational excellence

• Required Strong instructional design, learning content writing, and sense‑making skills
• Demonstrated ability to independently design and write learning content aligned to defined outcomes, skills, and behaviours
• Experience rapidly distilling complex, technical, or specialist information into usable learning content
• Effective use of generative AI tools to support first‑draft creation, content variation, scenario generation, summarisation, and iterative development
• Strong human learning judgement to validate accuracy, relevance, ethical AI use, and learning effectiveness
• Experience designing learning across multiple formats, including instructor‑led, self‑paced, digital, blended, and campaign‑based learning
• Ability to create modular, reusable learning content suitable for use in the flow of work
• Strong stakeholder management skills and confidence partnering with SMEs across regions and services
• Experience using learning content development tools and designing for LMS/LXP and workplace platforms (e.g., Teams, SharePoint)
• Awareness of accessibility, inclusion, and learning design standards
• Strong organisational and time management skills with high attention to detail
• Proficiency in Microsoft Office (Word, Excel, Teams)
• Familiarity with LMS platforms (Cornerstone OnDemand preferred)
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively across teams and time zones
• Comfort working in ambiguous, fast‑moving environments
• This position is not eligible for immigration sponsorship.
• Preferred Experience in a learning, HR, or client engagement role
• Familiarity with virtual learning tools (e.g., Zoom, MS Teams, Galaxy LXP)
• Understanding of adult learning principles and instructional design fundamentals
• Experience coordinating learning or training programmes in a global or matrixed…