Autotech Technical Trainer

Candidate must reside and travel to sites within the region .If you love cars, trucks, and their parts, are knowledgeable and have experience delivering training, we have an opportunity for you to join the most recognized brand in the automotive aftermarket. NAPA is known for our Know How, what’s yours?

The Role:

Do you love cars, trucks and all things automotive aftermarket? Do adult learning programs and facilitating training get you excited each day? If this sounds like you, we are looking for a dynamic Autotech Technical Trainer to join our training team! NAPA Auto Parts proudly supports many of our Major Account partnerships by providing top-of-the line Autotech training. Our Autotech Trainers deliver training to Auto Care and Major Account shop employees to increase automotive diagnostic skills and decrease comebacks and parts returns, which in turn increases sales of NAPA parts and equipment.

This awesome role plays a major part on our Autotech Training team and reports to a very supportive Regional Training Manager This Role may be for you if you:

Know the importance of connecting with your training audience

Embrace and have put into practice adult learning programs

Are enthusiastic about training and presenting to others

Successfully develop effective partnerships with major accounts and shop employees, and collaborate well with internal training teams on effective training

Have been a go-to resource/creative mind for training teams for all things automotive training

Major ‘parts’ of this awesome role (what you’ll be doing):

Continually develops knowledge and skills needed to be an effective automotive/truck instructor by studying available information, attending train-the-trainer sessions, doing hands-on work, taking appropriate online or live classes, involvement in automotive, truck and / or training-related groups, etc.

Prepares extensively for classes and provides outstanding delivery, professional interaction with students, and subject matter presentations using adult learning principles

Develops training schedules with management and the NAPA Training Service Center. Speaks with division and national departments to determine needs, designs schedules to meet those needs, and adjusts, as necessary

Partners with division management to implement, pilot, and facilitate NAPA Autotech training programs

Participates and assists in initial course/curriculum development, delivers to test group, solicits feedback on changes needed, and adjusts content and delivery accordingly

Ensures course content integrity while allowing for freedom to enhance the learner's experience based on instructor's style

Works closely with internal and external customers to determine training needs and plan training events to meet those needs

Communicates feedback regarding training events, process, and materials to Training management, course designers, and customers as needed

Participates in planning processes (e.g., needs assessment, course development, and delivery)
Assists with marketing training events to maximize participation including getting to know DC/store personnel in assigned markets. Assists in marketing training offering / services, initiating engagement and follow-up with targeted audience, and provide any feedback received to NAPA Autotech management

Makes training presentations at marketing and owners' conferences, Team NAPA meetings, DC sales meetings, and other NAPA events as required

Corresponds with management about training activities, test results, and evaluations

Identifies areas of improvement, suggests training courses to correct, and follows up with customer evaluations to determine success of programs

Maintains course integrity as designed with some freedom to enhance the learner's…