Data Center Engineering Operations Technician; EOT , AWS Data Center Engineering

Overview

Engineering Operations Technicians are Amazon’s front line when it comes to hands‑on electrical and mechanical equipment troubleshooting. They maintain, operate, and troubleshoot mission‑critical data‑center facilities, including stand‑by diesel generators, related fuel systems, and three‑phase electrical systems such as switch gear, UPSs, PDUs, wet‑cell batteries, CRAC, centrifugal chillers, cooling towers, water chemical systems, air handlers, pumps, and motors.

Join our dynamic team and become a critical guardian of technological infrastructure! As a Data Center Engineering Technician you play a pivotal role in maintaining the heartbeat of mission‑critical technology infrastructure, ensuring seamless operations that power global digital experiences. Your expertise contributes to keeping an extraordinary 99.999 % uptime.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that give our customers continual access to the innovation they rely on. We work on the most challenging problems and look for talented people who want to help.

You’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

NOTE:

Amazon does not sponsor immigration, including H‑1B, TN, and other non‑immigrant visas, for this role.

NOTE:

A lump‑sum stipend will be provided to eligible candidates who relocate for this position.

This role acts as Amazon’s front line when it comes to hands‑on electrical and mechanical equipment preventative maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). It includes daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability; monitoring Building Management Systems (BMS) and Electrical Power Management System (EPMS);

performing PM, troubleshooting, root‑cause analysis, and repair; technical writing to support the change management program; managing daily work requests to resolution and executing projects from conception to completion; and providing on‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed follows established practices, procedures, and local legislation. The work schedule may change depending on site needs. Shifts can be up to 12 hours and may rotate on a predefined schedule.

Some locations have on‑call rotations, and the role may support more than one location/site.

• Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
• Perform PM, troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment
• Technical writing to support change management program
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion
• On‑site support of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations
• Role may support more than one location/site

• Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
• Regularly lift and/or move up to 39 pounds independently
• Participate in group lifts for 40+ pounds
• Maintain balance and perform construction tasks while on a ladder
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp,…