Project Manager, Customer Service

Project Manager, Customer Service Where do people love what they do, and being great at what they do?

At Swisslog, that’s where! Our teams are the heart of a world‑leading Robotics company that’s harnessing the power of technology to shape the future of intralogistics. The result? We’re transforming performance and efficiency for customers across the globe, giving them the vital edge in their markets.

Make an impact

• Managing the delivery of scope and supply for each of assigned Swisslog Customer Service Retrofit or Enhancement projects involving Automated Material Handling Equipment and Systems installed at warehouses of various Swisslog Logistic customers.
• Ensure all assigned Customer Service projects are realized per defined processes, are delivered on schedule and within budget while maintaining customer‑focus and high quality.
• Participate and contribute to monthly financial reviews for all assigned projects
• Ability to travel on average 50%, but at peaks travel can reach 75%, depending on project cycle.
• Ability to travel on domestic assignments with flexibility to stay up to 2‑3 weeks at a time; some international travel may be required as well.

• BS in Mechanical, Industrial, System Engineering or equivalent Engineering degree or relevant and applicable professional experience with automated Material Handling Equipment installation.
• 5+ years of Project Management experience managing Automation systems installation, integration or maintenance.
• Experience in defining, procuring, installing and maintenance of mechanical components, Controls hardware and all supporting infrastructure.
• Vendor management