Project & Technical Support Engineer

The Project & Technical Support Engineer supports Mirion’s Radiation Monitoring System (RMS) customer projects through the creation of test plans, test procedures, user manuals, engineering analyses, and other project documents. The role participates in all phases of design of custom engineering projects, reviews drawings for conformance to specification requirements, leads post‑production and factory acceptance testing of customer projects, and provides follow‑on engineering support to customers after delivery, including occasional onsite support for training or commissioning.

• Bachelor’s degree in nuclear (preferred), electrical, mechanical or a related field of instrument engineering.
• 3‑5 years of relevant work experience.
• Basic knowledge of nuclear radiation characteristics, radiation instrumentation, radiation detectors and associated electronics (analog and digital) and nuclear analysis.
• Ability to work with low‑level radioactive material, in accordance with Mirion’s instruments radiation materials license requirements. Practical working experience in a nuclear facility is desirable.
• Strong computer and digital electronics skills. Proficient with MS Word, Excel, and PowerPoint. Experience in MCNP and Microshield analyses is very desirable.
• Good communication skills.
• Strong interpersonal skills.
• Must meet the NRC criteria for escorted access into nuclear power plants in the USA.
• Willing to travel to customer sites (~20% travel time).

Duties may generally be described as providing complete project & technical support for all Radiation Monitoring System (RAMSYS) projects/products.

• On‑site and off‑site customer technical support
• Support in generating technical offers, test procedures and test reports
• Conducting acceptance testing
• Qualification testing
• CGI dedication
• Training (on‑site & off‑site)
• System configuration and installation supervision

• RMS project engineering, design and production support by:
  • Reviewing RFQ and assisting in preparing technical proposals
  • Assisting in all phases of project negotiation & execution
  • Evaluating the characteristics of the process monitor for specific application
  • Configuring/Modifying RAMSYS monitors to adapt to customer specifications
  • Establishing test procedures and conducting post‑production tests
  • Generating technical specifications for products and subcontractors
  • Reviewing production files (drawings & BOM)
  • Generating root‑cause analysis & failure mode and effect analyses
  • Preparing project compliance matrix
• Perform acceptance/qualification testing and nuclear calibration by:
  • Writing system test and calibration procedures for specific configurations
  • Performing system acceptance/qualification test and nuclear calibration
  • Preparing system test and calibration report
  • Reporting and resolving any non‑conformance, if necessary
• Provide installation, training, and technical support by:
  • Providing on‑site installation supervision/assistance to customers
  • Writing system‑specific operating instructions/manuals
  • Training classes on‑site and off‑site
  • Providing online response for customer support as needed
  • Following up with customers to assure maximum customer satisfaction
  • Demonstrating equipment to customers (on‑site, in the office and in exhibitions)
• Perform related activities by:
  • Evaluating the operation/performance of RMS equipment
  • Writing/revising Commercial Grade Item (CGI) dedication procedures, performing CGI dedication
  • Reviewing all RAMSYS related technical/marketing materials
  • Supporting sales and marketing efforts
  • Providing feedback concerning products (Mirion and competitors) and customer feedback
• Maintain and improve work area and technical competence by:
  • Keeping an uncluttered, clean, and organized work area
  • Completing required training and performance goals successfully
  • Attending educational seminars, conferences, and workshops, as approved by supervisor
  • Acquiring in‑depth knowledge of Mirion’s product portfolio