Hardware Installation Eng - Upgrades - Identify Product - FIeld​/HW

Role Overview

Provides highly visible customer support through on‑site installation, diagnosis, troubleshooting, service and repair of complex equipment and systems. The position requires travel up to 75% and resident within one hour of a major airport.

• Check out and approve operational quality of system equipment; instruct customers in operation and maintenance.
• Act as company liaison with customers on administrative and technical matters; interpret needs and clarify responsibilities among sales, support reps, and engineers.
• Support field tasks that may include hardware, software, PCs, networking, and limited company product installs and upgrades per technical documentation.
• Demonstrate equipment operation and specification according to Customer Acceptance Procedure (CAP).
• Work under limited direct supervision.

• Electronic and electro‑mechanical engineering experience; testing equipment for verification, checkout and calibration.
• Technical experience with micro‑computers/PC based systems.
• Customer‑focused attitude.
• Strong interpersonal communication skills.
• Fluency in the local language and in English, both written and spoken.

• Unix knowledge required.
• Basic computer usage and debugging skills.
• Fundamental knowledge of networks and networking techniques.
• High School Degree or equivalent.
• 0–1 year of experience.
• Basic understanding of imaging systems.
• Completion of LMS training plan specific to assigned responsibilities.
• Familiarity with Microsoft Office and ERP products such as Workday.
• Desire to build a career in this field.

Full access to Siemens Healthineers client sites is required. Candidates must meet all vendor credentialing requirements, including, but not limited to: proof of valid identification (photo, driver’s license, SSN), criminal background checks, drug screening, immunizations (Hep B, MMR, Varicella, Influenza, Tetanus), and annual TB testing.

Base pay range: $50,210 – $69,036. Additional benefits include medical, dental, and vision insurance; 401(k) retirement plan; life and disability insurance; paid parking or public transportation; paid time off and sick leave. Tuition reimbursement is also available.

Siemens Healthineers is an Equal Opportunity and affirmative action employer that encourages diversity. All qualified applicants will receive consideration without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability, marital status, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender status, sexual orientation, or other protected categories under federal, state, or local law.

Siemens Healthineers is committed to providing reasonable accommodations for persons with disabilities. Applicants may submit accommodation requests via the provided form.

Export control:
Successful candidates must work with controlled technology in accordance with U.S. export control laws. Data privacy:
Candidates are encouraged to use the company talent community for application submission; please do not send resumes via email.