Valet Parking Attendant Hotel Indigo

Description

Position:
Valet Parking Attendant

Location:

Hotel Indigo Atlanta
Address: 230 Peachtree St.

Shift: Shifts will vary
Pay rate: $12/hr PLUS TIPS

The Valet Parking Attendant ensures the safe and efficient parking of guest vehicles while delivering service that exceeds customer/client expectations. The Attendant responds quickly to customer requests and provides caring interactions. The Attendant works closely with team members, the Operations Manager and Shift Supervisor to meet quality and safety standards and comply with local laws.

23 February 2026

• Mobilize and coordinate the entire valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information.
• Foster customer success, happiness and retention by building rapport, addressing inquiries and providing directions when needed.
• Act as a courteous brand ambassador by interfacing with guests, opening vehicle doors, and unloading vehicles.
• Deploy vehicle safety and security procedures to direct traffic, barricade positions, park cars in appropriate spaces, inspect for damage and report incidents and claims to leadership.
• Pioneer financial operations by requesting and collecting relevant fees and reconciling end‑of‑shift revenue.
• Meet and greet all guests upon arrival; open doors, assist with unloading when necessary.
• Retrieve keys, issue tickets or enter customer information electronically.
• Park vehicles in appropriate spaces and ensure safe operation.
• Inspect vehicles for pre‑existing damage and record details electronically or on paper.
• Quickly retrieve vehicles for waiting guests and assist with luggage when necessary.
• Provide excellent customer service, respond courteously, and give directions to highways or destinations.
• Direct traffic, set barricades and arrange towing when required.
• Report incidents or claims immediately to Operations Manager or Shift Lead.
• Request and collect relevant fees for service use.
• Assist in reconciling end‑of‑shift revenue against ticket distribution when necessary.
• Communicate professionally at all times with guests, clients and teammates.

• At least 18 years of age.
• Valid driver’s license.
• Ability to operate manual transmission vehicles.
• Excellent customer service and communication skills.
• Good verbal communication with guests.
• Acceptable driving record and motor vehicle report (MVR).
• Quick learning and sound decision‑making in fast‑paced environments.
• Manual coordination for operating guest vehicles (eye‑hand, hand‑foot).
• Physical ability to move from valet stand to cars by walking or running for extended periods.
• Previous valet experience preferred.

• Generous Paid Time Off (Full Time Only): 10 days of PTO plus 8 paid holidays.
• Comprehensive Health Plans (Full Time Only): Medical, Dental, and Vision coverage for employee and family.
• Life and Disability Insurance (Full Time Only): Company‑paid basic life and short‑term disability.
• 401(k) Plan (Full Time Only): Employer match with immediate vesting.
• Employee Assistance Program (Full Time Only): Behavioral health care for personal needs.
• Parental and Caregiver Leave (Full Time Only): Time off to support family or caregiving.
• 401(k) Plan (Part Time): Employer match with immediate vesting.
• Sick Time Off (Part Time): Paid sick leave per state laws.
• Employee Assistance Program (Part Time): Behavioral health care for personal needs.

United States - California applicants only:
The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinances, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made.

After making a conditional offer and undergoing a background check, if the Company is concerned about a conviction directly related to the job, you will be given the chance to explain, provide mitigating evidence or challenge the accuracy. A criminal history may be directly adverse and may result in withdrawal of a conditional offer.
Find out more about the Los Angeles County Fair Chance Ordinance at (Use the "Apply for this Job" box below). Find out more about the California Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage at