Event Sales Manager
Listed on 2026-02-16
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Entertainment & Gaming
Event Manager / Planner, Customer Service Rep
Collaborative Real Estate (CRE) develops, manages, and activates real estate within university-affiliated research and innovation ecosystems. Our properties are designed to foster connection, collaboration, and long‑term community impact. Select CRE venues host curated events that align with our mission, brand standards, and operating philosophy.
The RoleThe Event Sales & Venue Experience Manager is responsible for selling select CRE event spaces in Tech Square / Midtown Atlanta and stewarding the client relationship from initial inquiry through post‑event load‑out.
This role serves as the primary venue representative, ensuring clarity, readiness, and on‑site oversight while maintaining clear boundaries between venue support and event production.
This is a relationship‑driven, operations‑oriented role focused on venue stewardship, expectation‑setting, and executional oversight, not hands‑on event planning or vendor management.
What You’ll Do- Lead tours of CRE event spaces and represent venues clearly and confidently
- Respond to inbound event inquiries and guide clients through pricing, availability, and booking
- Prepare and execute contracts and invoices in coordination with internal systems
- Maintain an accurate event calendar and sales pipeline
- Serve as the primary venue point of contact once contracts are executed
- Provide high‑level guidance on venue‑specific requirements, including:
- Approved and preferred vendors
- Load‑in and load‑out parameters
- Insurance and COI requirements
- Space capabilities, restrictions, and policies
- Coordinate and schedule site visits as needed
- Collect and review required venue documentation (COIs, floor plans, timelines)
- Confirm room layouts and space usage in alignment with venue standards
Clients and event hosts are responsible for vendor coordination, event programming, and production execution.
- Be present on site during events as the venue representative
- Provide venue access and ensure approved layouts and timetables are followed
- Serve as the primary point of contact for venue‑related questions or issues
- Troubleshoot and expedite venue‑related concerns in real time
- Enforce venue policies and protect the integrity of the space
- Conduct post‑event walkthroughs
- Document damages, cleaning issues, or policy violations
- Ensure space reset and readiness for the next scheduled use
- Coordinate internal follow‑up related to venue condition as needed
- Clients clearly understand venue expectations and responsibilities
- Events run smoothly with minimal venue‑related friction or surprises
- Event spaces are protected, respected, and efficiently reset
- Internal teams and clients trust you as the single source of truth for venue support
- 2+ years of experience in event sales, venue management, hospitality, or operations
- Strong client‑facing communication and relationship‑building skills
- Highly organized and comfortable managing multiple events and priorities
- Confident setting clear boundaries and expectations
- Calm, professional presence in live event environments
- Willingness to occasionally work outside of regular business hours
- Experience supporting multi‑use or high‑volume event venues
- Familiarity with COIs, venue policies, and event logistics
- Strong judgment around when to step in versus when to remain hands‑off
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