Concert Coordinator

Position Summary

The Concert Coordinator is responsible for artist hospitality and interactions between the venue and its artists the day of a show on all needs and serves as a City Winery brand ambassador throughout artist experience. Work with operational and artist management day of show to meet all artist needs prior to their arrival; monitor all needs once on site.

• Create a hospitable, welcoming environment for all artists
• Present a clean & presentable green room stocking basic materials and conduct routine maintenance as needed prior to artist arrival
• Handle artist details including settlements at the end of each show with accuracy, discretion, and confidentiality. Ensure that all details are accurate and follow through on payment night of show
• Coordinate artist merchandise set up and settlement
• Assist with management of meet and greets and/or VIP programs night of show
• Handle hospitality needs and artist relationships prior to and during an artist’s stay; arrange any special requests in a timely manner before the artist’s arrival
• Facilitate hospitality needs for an artist, including handing out beverage or meal tickets and/or arranging service personnel to take care of any F&B ordering needs
• Maintain a positive artist experience and exceed artist expectations
• Maintain a well-groomed, polished appearance and navigate venue conditions, including tight spaces, dark room, and loud environment
• Other duties, tasks, projects as per business need

• Minimum 1 year in the entertainment industry, hospitality background preferred
• Excellent organizational, communication, interpersonal and planning skills
• Quick problem-solving capabilities in fast-paced settings
• Ability to manage multiple projects and deadlines simultaneously
• Must be self-reliant and able to meet tight deadlines
• Experience with event logistics and management
• Proficiency with Microsoft Word and Excel
• Ability to perform physical requirements of position including standing for extended periods of time, kneeling, stooping, using stairs, able to lift loads of up to 50 lbs. Able to work rapidly, especially during peak periods, to ensure that all guests are being serviced properly and necessary operational tasks are being completed in a timely manner
• Ability to work a flexible schedule including days, nights, weekends, and holidays

We are an equal opportunity employer and value diversity at City Winery. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, City Winery participates in the E-Verify Program in certain locations, as required by law.

To be discussed