UX Researcher

THE POSITION

Our roster has an opening with your name on it

Fan Duel is seeking a highly motivated and experienced individual to join our Sports UX team as a UX Researcher. You’ll take part in meaningful work and real-life projects as you gain an in-depth look into the inner workings of one of the world's premier sports-technology & entertainment companies. You'll learn from some of the most innovative and experienced minds in the industry and improve your knowledge of User Experience processes in a fast-paced environment.

Are you passionate about sports and/or gaming? Come join Fan Duel on our quest to offer the best-in-class sports gaming experience for our customers and fans. This position will support our New Ventures team.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Everyone on our team has a part to play

As a UX Researcher on the New Ventures team, you will collaborate closely with a multi-disciplinary team including Product, Product Design, Content Design, Engineering, Marketing, Commercial, and Analytics to continue bringing user insights to the product design and development process. In this role you will be required to:

• Demonstrate an advanced understanding of our users and how they engage with our products.
• Demonstrate a solid understanding of the product under study, including the relevant journeys, user needs, challenges, and the Fan Duel business.
• Successfully organize, facilitate, and analyze unmoderated and medium-complexity moderated user research, while taking measurable steps to learn how to conduct more complex studies.
• Translate business questions or hypotheses into research objectives and a clear research plan.
• Demonstrate storytelling skills by clearly and succinctly communicating research findings across various formats, while connecting it back to the business and customer goals (the “so what?”).
• Identify and clearly articulate areas for improvement based on research findings.
• Conduct heuristic analyses and make recommendations based on best practices.

What we're looking for in our next teammate

• Minimum of 3+ years of previous User Experience Research experience.
• Strong knowledge of User Experience Research methodologies and best practices.
• Demonstrated success working as part of a cross-functional team that includes UX Design, Product, and Engineering.
• Strong verbal and written communication skills.
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus.

Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position.

Fan Duel Group is the premier mobile gaming company in the United States and Canada. Fan Duel Group consists of a portfolio of leading brands across mobile wagering including:
America’s #1 Sports book, Fan Duel Sports book; its leading iGaming platform, Fan Duel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, Fan Duel Racing; and its daily fantasy sports product.

In addition, Fan Duel Group operates Fan Duel TV, its broadly distributed linear cable television network and Fan Duel TV+, its leading direct-to-consumer OTT platform. Fan Duel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

Fan Duel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility…