Operations Team Member - Coca Cola Roxy

Job Summary

US Concerts is seeking an Operations Team Member to keep venues show‑ready and create an incredible fan experience. This position is responsible for performing highly diversified duties, handling the operations and logistics in preparing the venue for concerts and special events to support the achievement of the venue’s business goals and objectives.

• Work directly with the Ops Manager and Operations Supervisor to perform pre‑show and day‑of‑show duties
• Ensure the venue is properly set up for concerts and special events
• Tear down and clear venue after concerts and special events
• Perform general maintenance on the property
• Respond to guest inquiries and or concerns
• Inform guests of venue amenities and make recommendations
• Perform opening, running and closing duties according to Live Nation policy
• Communicate to supervisor any issues that guests or team members may have
• Work with supervisor to resolve guest issues, consult or involve management if the situation escalates
• Assist all departments when needed
• Additional tasks as requested by management

Required:

• High School Diploma required
• Excellent verbal, written and interpersonal communication skills
• Ability to handle multiple tasks/issues at one time effectively, with an upbeat attitude
• High level of organizational and follow‑through skills
• Prioritization of duties and effective communication skills
• Communicate well with team members and managers and foster an atmosphere of unity and camaraderie
• Maintain personal integrity

Preferred:

• Experience in a live music environment
• Working knowledge of music venue operations

• Working environment is fast‑paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to work event‑day shifts, up to 15 hours
• Must be able to lift or move up to 40 lbs using proper lifting techniques

Live Nation strongly supports equal employment opportunity for all applicants. We encourage applications from people irrespective of gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation will make reasonable accommodations for qualified individuals with a disability and for religious accommodations on a case‑by‑case basis.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.